Since year 2003, we start provided IT OutSource Services to the commercial client and also provide that had the need in the market. We use low rate, fast respond to serve our clients. Over 90% clients has good business until to now. Depend the remote technical development more mature, we start using a reliable remote access software to help client, that make respond time come fastest and flexible. Also that clarify our services job task to let client understandard our job more transparent.
Client just need a package cost can enjoy the unlimited remote support, also depend the package will have regular interview.
For Desktop issue respond time is Next Business Day, Server and Network issue respond within 4 Hours on Service Hours.
If client join our option Hardware Maintenance plan, we can arrange on loan model when system failure.
We act as inhouse IT support, all confidential data will keep away from client internal staff.
Client is no extra MPF and insurance cost because we are not your staffs.