Flexible IT support plans tailored to your business needs.
Remote Support and Onsite for Windows Pro/Server and Network Environment
Contact UsRemote Support and Onsite for Windows Pro/Server, Mac OS and Network Environment
Contact Us| Features | Basic | Standard | Premium |
|---|---|---|---|
| Contract Period | 12 Months | 12 Months | 12 Months |
| Max. EndPoints [1] | 10 | 20 | 40 |
| Remote Support | Unlimited | Unlimited | Unlimited |
| On Site Support [2] | None | 15 | Unlimited |
| Network Support | Yes | Yes | Yes |
| OS Support [3] | Windows Pro/Server | Windows Pro/Server | Windows Pro/Server, Mac OS |
| MDM Support [4] | None | None | Yes |
| [5][6][7][8][9] | Quote | Quote | Quote |
[1] The total number of this plan support, support type cover Desktop/Notebook/Server.
[2] The Plan include no of times of on site. That can not be as regular site visit, if looking for regular site visit, please contact us.
[3] Support OS of Windows Professional/Enterprise/Windows Server/Mac OS. Each plan only support 1 Server.
[4] Remote support of Mobile Device on iOS and Android.
[5] The on Site Services only provide on register Endpoint, not apply on new equipment installation.
[6] The Services Plan not include equipment relocation.
[7] On Site Services only valid on register site and endpoints.
[8] Support Services on Mon-Fri 9:30 - 17:30 except Public Holiday.
[9] All terms and coverage object base on final contract which agree on both parties.